Shergroup India2019-01-21T18:34:55+00:00

We’re on a mission

Our continuing mission is to be more and more efficient.  It’s a daily mantra here in Shergroup and in 2003 we were fortunate to come across the Business Process Outsourcing industry from a company based in New Delhi, India.

By 2004 we had outsourced the build with our new platform, along with all the paper that we had to process day in day out.

It was a painless process and it set the scene where today our paperwork is processed everyday in small channels of efficiency.

We went on to set up our own company in 2007 based on the expertise we had created.  Members of that original team are now managers and team leaders in our offshore operation.

Today they serve as the back office to Shergroup operations elsewhere in the world.  They have drunk the company “Cool Aid” and they know what’s needed from Shergroup clients both external and internal.

It may be that outsourcing is something that you have considered in your own business but the uncertainty of who you might be using and how your information may be handled, is holding you back.

Our advice is to find a partner who takes the time to understand what you need, and develops the process with you, as our original partners did, so that the changeover to an offshore location is painless and risk free.

Needless to say, you need a plan, which should anticipate the risks, particularly on compliance and data security.  But there are ways through this and that shouldn’t be enough to put you off digging in to the opportunity of offshoring or nearshoring to a location which is going to make you more efficient, consistent, and will allow you to create flexibility in your team.

For Shergroup, having a BPO operation has been part of our success, it is part of our future.

If you would like to know more about how Shergroup can help you outsource your process to another location please book a call with our CEO, Claire Sandbrook and she will be happy to share her story, and if helpful, her ideas for your own operation.

So when you talk to us, you are talking to people who are passionate about helping you solve your problem and take pride in doing so.
How can we help you today?

What our clients say:

We previously handled security in-house. So when we looked for a contractor, I was concerned that we would suffer reduced responsiveness, higher turnover, or poor training.

Instead, Shergroup responds to our concerns promptly. Their supervisory team is well connected with local law enforcement, and regularly keeps us abreast of area crime trends and issues.

Their officers are consistent, active, well-trained, and remain focused on protecting our property. They provide regular support to our overnight staff, and are exceptionally responsive to guest needs.

I’ve been VERY happy with the service Shergroup provides my staff and guests, and would certainly recommend them to anyone looking for well-trained uniformed officers. 

- Bill Jones, CHA - General Manager, Best Western Orlando Gateway

I had never heard of Shergroup prior to meeting them as an incumbent contractor. So, I was initially concerned about their ability to provide the type of service I was looking for at my shopping center.

I enjoy great communication with each officer. They are well trained, personable, and consistently show up on time – fundamental things that are important to me.

I particularly appreciate how management takes an active role in maintaining standards and evaluating the service. They also respond quickly if I need to adjust the hours or add additional staffing.

Based on my experience, I would strongly recommend them to anyone looking for personable, well-trained officers, and a responsive, flexible management team that remains continuously engaged.

I’ve been VERY happy with the service Shergroup provides my staff and guests, and would certainly recommend them to anyone looking for well-trained uniformed officers. 

- Patrick Murphy, RD Management, LLC - Director, Florida Development

At first, I was concerned whether a security company that we had not used before would be able to handle the unique nature of our properties and celebrity fundraising events, which include dozens of celebrities over a vast and spread out footprint.

However, those reservations were quickly dispensed once I saw the efficiency and professionalism of the staff. 

Shergroup delivers excellent customer service and goes above what is expected by us. Not only are they quick to respond to last minute security needs but they are able to accommodate the unique nature of a multi and mixed-use property such as ours.

I like the attention to detail, the customer -oriented approach and the personal connection we have with our representatives from Shergroup. 

Based on our personal experiences, there is no independent security company I would trust more to meet the demanding needs of our company.

- Mike Nunez - Marketing & PR Manager, Lexin Realty

My main concern is about “community fit”. Will a provider and their officers “fit”the community and it’s homeowners?

To date, Shergroup has done an excellent job of ensuring their officers work well within their community. They have been prompt and responsive to numerous “on the spot” changes to their service.

I particularly appreciate management’s responsiveness, and their ability to adapt at a moment’s notice. 

- Jamar Edge, LCAM - Community Manager , Evergreen Lifestyles Management

My biggest challenge was finding a company that was professional AND affordable. We suffered with a previous contractor whose rates looked attractive, but their performance created continual problems.

I was delighted to find Shergroup was strong in both areas. I am impressed with their immediate responsiveness and willingness to help. 

The most important benefit they’ve provided is peace of mind. I know security coverage will be consistent, and I will be informed immediately about any issues or challenges.

It’s great to work with a company that is able to meet our every need without focusing on the financial benefits. I would recommend Shergroup to anyone looking for an afforable, professional, responsive security partner.

- Ariana Algarin - Property Manager, College Arms Towers

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1420 Celebration Boulevard
Celebration, FL 34747



0845 890 9200

1 Fetter Lane, London EC4A 1BR



1420 Celebration Boulevard
Celebration, FL 34747


0845 890 9200

Regus Business Centre, Level 2,
KLJ Tower North, B5 District Centre, Netaji Subhash Place, New Delhi 110034